Public urged to download COVIDSafe app update

Tech experts are urging Australians to not just download but update the coronavirus contact tracing app to avoid a problem where it could be disabled.

COVID Safe App

COVIDSafe App-Australian Department of Health. Source: Google Play

Software developer Richard Nelson found a flaw in COVIDSafe that would allow someone with a relatively simple Bluetooth device to crash the app running on phones in the vicinity.

That would mean they weren't picking up the "handshakes" with other phones and so the data wouldn't exist for health officials if the user came down with coronavirus.

"If you went into a busy area - a popular restaurant or pub or bar or something like that - it would disable contact tracing for all of the iPhones in that area," Mr Nelson said.
"You could potentially imagine people organising groups to go around and put little devices in areas that would disable it long-term."

He couldn't imagine why anyone would want to do that, but said last weekend's Melbourne protest over coronavirus lockdown restrictions showed there were "misguided groups" around.

"You see people with ideas around 5G causing coronavirus and they might want to disable the app for misguided activist reasons," he said.

While the problem didn't appear to have wider security implications, Mr Nelson said any fixable issue should be fixed.
Mr Nelson described 5G protesters as "misguided" (AFP)
Mr Nelson described 5G protesters as "misguided" (AFP) Source: AFP
The government released an update for COVIDSafe yesterday that fixes the problem but people need to manually install it.

It's also believed the update increases the reliability of the app when it is used in the background of an iPhone.

More than 5.7 million people have downloaded the software but authorities have called for more.

"The only way the disease detectives can really use the COVIDSafe app is if it is on the phone of the person who is diagnosed with COVID. If it's not on their phone, COVIDSafe can't be used," deputy chief medical officer Nick Coatsworth said.
DCMO Nick Coatsworth (AAP)
DCMO Nick Coatsworth (AAP) Source: AAP
Yesterday, parliament passed beefed-up privacy protections for the app.

Those accessing the data without authorisation or forcing others to sign up will face up to five years' jail and fines of $63,000.

People in Australia must stay at least 1.5 metres away from others. Check your state’s restrictions on gathering limits.

Testing for coronavirus is now widely available across Australia. If you are experiencing cold or flu symptoms, arrange a test by calling your doctor or contact the Coronavirus Health Information Hotline on 1800 020 080.

The federal government's coronavirus tracing app COVIDSafe is available for download from your phone's app store.

SBS is committed to informing Australia’s diverse communities about the latest COVID-19 developments. News and information is available in 63 languages at .


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3 min read
Published 15 May 2020 5:58am
Updated 15 May 2020 6:49am



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