Na muamua sa'ili e Semonti se fesoasoani mo faafitauli o le mafaufau mai le fautua a lana a'oga ae o talavou o ia.
Ua i le va o le 20-30 ona tausaga ma o se tamaita'i o loo aumau i Melbourne. Na ia faaalia na amata ona a'afia i faafitauli o le mafaufau ona o le malosi o faamoemoega i lana a'oga ma sona lumana'i.
“I was lonely and had difficulty navigating culture clashes between an Australian and Bangladeshi Hindu upbringing,” na ia faaalia i le SBS News.
Ae ina ua ia feiloa'i ma se foma'i o le mafaufau, se psychologist, o se tagata e 'ese mai lona tupu'aga (o ia e afua mai Bangladesh), na ia iloa ai e le malamalama le foma'i i lona faafitauli.
“Maybe it was because of our cultural barriers,” na ia ta'ua.
“Sa sili ai pe ana o seisi tagata e afua mai Asia i Saute pe mulimuli i le talitonuga Hindu e fesoasoani mai i o'u faafitauli,"
E iai se fesoasoani ua amataina i luga o le 'upega tafa'ilagi e mafai ai e tagata ona sa'ili se foma'i faapitoa e tautala i lana gagana pe mulimuli fo'i i lana tapua'iga. O le HeartChat e faafeiloa'i ai tagata e iai mana'oga i fesoasoani mo faafitauli o le mafaufau ma se foma'i faapitoa e tautala i lana gagana pe mulimuli i lana tapua'iga.
O le autu ina ia maua se lisi o foma'i ma o latou faamatalaga i se nofoaga e tasi, ina ia mafai ai e tagata e mana'omia se fesoasoani ona faigofie ona sa'ili se foma'i e talanoa iai i lana gagana, se foma'i e malamalama i lana aganu'u poo lana tapua'iga - aofia ai faamatalaga i taimi avanoa ma le tau o le 'au'aunaga. E mafai ai fo'i ona fesoota'i i luga o le telehealth.
هارتچت حاوی معلوماتی چون زبان و باورهای مذهبی متخصصان نیز میباشد. Source: HeartChat.com.au
O le polokalame na faa-fanau e le tama'itai foma'i, o se clinical neuropsychologist Dr Judy Tang, o ia fo'i o le Komesina o le Victorian Multicultural Commission, o loo faatupeina le poloketi.
Na ia faavaeina le poloketi lenei talu mai le tele o tausaga o galue o se foma'i, o ia e afua mai se atunu'u o Asia.
“I've had clients come to me saying, ‘It's been so hard for me to find someone like you, someone who can speak my language or know my culture. It took me ages just to get this booking’,” na saunoa ai Dr Tang, i lana gagana Mandarin.
“I just wanted to make [mental health support] more accessible for our communities.”
'Au'aunaga tala feagai ma lau aganu'u
E iai taimi e taua tele ai ona e talanoa i seisi tagata e malamalama i lau gagana, lau aganu'u, lau tapua'iga ma mata'upu ma'ale'ale e pei o lou itupa - e ono faasaoina ai lou soifua.
Na ta'ua e Dr Tang se tagata e afua mai Asia na fai iai le foma'i "fai mo 'oe" i se taumafaiga e una'i se suiga i le olaga o lea tagata. Na fai mai lea tagata, ana fai mai le foma'i "fai mo lou aiga" e sili atu ona aoga lena mo a'u."
“The person said back, ‘Well, actually, since I'm from an Asian background, if he had told me to do it for my family that would have been much more effective’,” Dr Tang.
E iai ma isi faata'ita'iga o faamatalaga le tala feagai e faia e nisi o foma'i e le malamalama i le tu ma le aga a isi tagata.
Some of the professionals listed on HeartChat. Source: HeartChat.com.au
“Someone from an Indigenous background … [was told] to ‘go out bush and be with your people’, and that's not necessarily what that Indigenous person would have identified with,”
“It's unfortunate that sometimes mental health professionals just have their own assumptions that can come up wrong when it comes to culture or faith." na ia faaalia.
Na faaalia fo'i e Dr Tang, o le 'ese'esega i gagana ma tu ma aganu'u, e taofia ai nisi o tagata i le sa'iliga o se foma'i ma fesoasoani mana'omia i faafitauli o le mafaufau.
“When they get it so wrong, in some cases, that's when a person loses interest and motivation to continue on accessing mental health services, and that's what we definitely don't want to give, that negative experience, to our multicultural communities.”
'Ou te malamalama i le tulaga o le tagata'
O se tasi o foma'i, se psychologist ua saini e auai i le HeartChat, o le tam'ita'i o Jelena Zeleskov Doric, e afua mai le atunu'u o Serbia.
O Dr Doric e mafai ona talanoa i isi gagana e 5 mai le Balkans e aofia ai le gagana Bulgarian, ma na ia faaalia e iai taimi e vili atu ai tagata e mana'omia se fesoasoani ae sili atu ona mana'omia se tagata e tautatala i a latou lava gagana.
یکی از روانشناسانی که نامش را درج هارتچت کرده، جِلِنا زلسکوف دوریک است. Source: Supplied
“Some of them, they just don’t know English and, you know, they cannot express themselves as well,” Dr Doric.
Asiasi i le mo le lisi o foma'i ma isi 'au'aunaga soifua maloloina o le mafaufau, pe resitara ai lou suafa pe a o 'oe o se foma'i i lea matafaioi.
O le lenei e maua ai fo'i le lisi o isi 'au'aunaga mo faafitauli o le mafaufau i Ausetalia atoa.
A mana'omia se fesoasoani, e mafai fo'i ona e vala'au i le Lifeline on 13 11 14, Suicide Call Back Service i le 1300 659 467, le Kids Helpline i le 1800 55 1800 (mo tupulaga 5-25 tausaga le matutua). Isi faamatalaga i le ma le .
e maua ai fo'i isi fesoasoani ma faamatalaga mo tagata e le o le gagana Igilisi le gagana muamua.
